IT Network & System Administrator
+971 508126564 | E: email@example.com
SUMMARY Experienced IT Network & System Engineer with over 12 years of experience in IT Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
SKILLS · Network security · Routing & Switching
· LAN, WAN, TCP/IP · Cisco VOIP, CME, Web Proxy
· Solar Winds support · Active Directory & Exchange Services
· DNS & DHCP · Anti-Virus & Backup solutions
· ISO & PCI DSS · MS Office & Visio
WORK HISTORY IT Engineer Jan 2018-Mar 2019
LA Express Automobiles | Kerala, India
Managed the IT infrastructure of the company which mainly include Cisco routers and Microsoft windows systems.
· Monitored social media and online sources for industry trends.
· Coordination with Internet service providers & other vendors
· Installed network devices and Windows PCs.
SUPERVISOR IT Oct 2010-July 2017
Invita Company Bsc | Manama, Bahrain
Managed the entire data center of the company which is built on
Cisco Networking devices and Microsoft windows servers.
· Installed Cisco ASA 5510 Firewall on failover mode with streamlined access policy on different zones.
· Configured and Installed Cisco Routers for PRI and Leased Line termination.
· Configured and installed Cisco switches for LAN connectivity and VLAN Segregation.
· Managed Cisco CME for IP Phone installations.
· Upgraded Cisco IOS on live firewalls without incurring any downtime.
· Managed TrendMicro IWSVA & IMSVA for internet security and email security
· Installed & Managed Microsoft Active Directory services, DNS, DHCP, WSUS, NTP and Microsoft Exchange servers.
· Managed Symantec Backup Exe 2010.
· Played a Major role in ISO and PCI DSS compliance readiness assessment.
· IT Policy Management, Documentation & Vendor Coordination.
· Well versed in MS Office & Visio.
· Biometric Access Control & CCTV management.
SPECIALIST NETWORKS Dec 2007 – Mar 2010
HCL Comnet Ltd | New Delhi, India
Design end to end solutions for customers on both LAN and WAN environments.
· Establish data connectivity for Remote Infrastructure support.
· Trouble shooting network issues based on tickets,
· Providing local and remote network administration.
· Install new routers and switches for Data connectivity, internet connectivity, and site to site VPN
CUSTOMER SUPPORT ENGINEER Mar 2005- Dec 2007
PC Solutions Pvt Ltd | New Delhi, India
Technical Support for Windows PCs and Other software.
· Remote windows administration
· Technical support for MS office & other software.
· Video Conferencing
EDUCATION Bachelor of Engineering | Electronics & Communication Engineering 2003
Manonmaniam Sundaranar University, Tirunelveli, India
DETAILS Date of Birth | 17th May 1981
Passport Number | P5999545
Nationality | Indian
Marital Status | Married
Driving License | India, Bahrain
Visa Status | Visit Visa (Expiry 19/06/2019)
LANGUAGES English | Read, Write, Speak
Hindi | Speak
Malayalam | Read, Write, Speak
Tamil | Speak
DECLERATION I hereby declare that the above written particulars are true to the best of my
Knowledge and belief.
- Active Directory
- Backup Solutions
- Exchnage server
- MS Office
- MS Visio
- Network Security
- PCI DSS
- routing & switching
- technical support